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Thread: Mac B+W configuration w/ Cheetahs

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  1. #1
    Join Date
    Oct 2000
    Location
    Falmouth, Maine USA
    Posts
    25

    Default

    Hello,

    From past experience,I know that you are the ones who will finally be able
    to help me.
    Here's my set-up:
    B+W G3 400, 320 MB RAM,OS 8.6, two monitors, 2 internal 9-gig Cheetahs
    (purchased from you).
    Purpose : video editing (Premiere 5.1c) and education-related
    things:word processing, web browsing.

    Because I was having so many stability issues a few months ago, Apple
    actually replaced my original G3 after a year of troubleshooting.
    It is now 5 months later and I am running into the same problems as before
    on the new computer: constant, random quits, freezes-- errors type 11, 2,
    3...

    The only thing that I have not looked at very closely are the Cheetahs, and
    I suspect that I may have a configuration problem.Can you help me?
    Is there an ideal set of software/extensions and control panels that is going to put an end to the problems that I am having? Is there something that I have not
    set up correctly?Would you want to see an Apple System
    Profile?

    First, I think, unless you tell me otherwise, I would like to install OS 9.04, especially for the info capability for upgrades.
    Please, you guys are experts--I know you have G3's that are stable and that
    that have Cheetahs connected to them...
    Can you walk me through all of this? Would you want to see an Apple System
    Profile?

    Thanks for any help that you can give me. I would like to start getting a
    good night's sleep.
    Sarah Spring

    > sspring@mail.hs.falmouth.k12.me.us (at school)
    > sspring1@maine.rr.com (at home)
    >
    >
    >

  2. #2
    Join Date
    May 2000
    Location
    Cordova, TN
    Posts
    2,428

    Default

    First, tell us what two video cards you have, what SCSI card is hosting the Cheetahs, which firmware and software version you are using with the SCSI card, and what other PCI card you may have.

  3. #3
    Join Date
    Jun 2000
    Posts
    769

    Default

    With the errrors you list, a software conflict or problem is of the first order of suspicion. Please also describe your software troubleshooting resources and previous tests/results.

    Regards

    [This message has been edited by MacMikester (edited 12 October 2000).]

  4. #4
    Join Date
    Oct 2000
    Location
    Falmouth, Maine USA
    Posts
    25

    Default

    Here's what I have:
    PCI cards: for the Cheetahs: Initio, MilesU2W
    Monitors:ATY, Rage 128 and ATY, XCLAIM LTPro

    Internal ATA, ID=0:hard drive
    driver version 3.2.2f1

    SCSI Bus 1 ID=5 Cheetahs
    MacOS partitions:1
    Driver version 2.4.1

    I do not remember SmartSCSI or SoftRAID being used during set-up a
    few months ago, nor am I able to tell what firmware I am using with
    the SCSI card. (I was not the one who configured this. I did not feel
    qualified to do so at the time.)

    Crashes,freezes and hanging have been occurring with every
    application: Netscape, Eudora, Clarisworks, eClass Grades, and
    especially Office 98 (the latter was what my school wanted me to
    use.) Things were slow before MS Office, but became deadly slow after
    intallation, so I removed the application and all of its extensions
    and prefs with the utility included with the program. With all of the
    troubleshooting, I have not been able to work with Premiere at all--
    Even though I have a separate extension set for it, it seemed as if I
    would just be adding more variables to an already baffling mix.

    I have also spent a fair amount of time scrutinizing my other
    extension sets, without much success at tracking down the culprit(s),
    except for partial blame put on Office98 extensions, as well as some
    USB. It took over a week to get my USB CDRW to work.Even now, I hold
    my breath whenever it or the USB floppy is connected; all things USB
    appear to cause erratic behavior, and I have yet to appreciate its
    hot-swappability.

    I am prepared to do what it takes to create stability on this
    machine. Will even start over if necessary. Thanks in advance for
    your insight and direction.

    Sarah Spring

  5. #5
    Join Date
    May 2000
    Location
    wherever I hang my hat
    Posts
    3,575

    Default

    I think it is definitely software.

    a clean install would be the first place to start. Just to verify, though...find something that definitely crashes the machine, every time, and then boot off your CD-ROM and duplicate the act. If it does not crash you know you have extension problems.

  6. #6
    Join Date
    Oct 2000
    Location
    Falmouth, Maine USA
    Posts
    25

    Default

    Thanks for your reply.More questions:
    -When I do the clean install,would you recommend upgrading to OS9.04 to further reduce issues of stability?
    -In the devices and applications that I mentioned, are there items that should raise suspicion?
    -Does the fact that the Cheetahs were initially configured using Apple's drive set-up (I believe) contribute to any of the problems? I noticed that you do not recommend this in your general advice pages.
    -What driver versions should I be using with the devices that I listed? I realize this is awfully general, but if software is my problem, then I need to look at that.
    Looking forward to a stable, happy G3.

    Sarah Spring

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